At Kidzooz, we want you to be completely satisfied with your purchase. If you are not satisfied with your product, we offer the following refund policy.

1. Returns

• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Time Frame: Returns must be initiated within 30 days of receiving your order.

2. Refunds

• Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Refund Method: If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.

3. Shipping

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

4. Contact Us

For any questions regarding returns or refunds, please contact us at support@kidzooz.com.